Support My Mom Locked Her iPhone

Discussion in 'Technology' started by Scarred Nobody, Apr 9, 2015.

  1. Scarred Nobody Where is the justice?

    Joined:
    May 14, 2007
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    I'm asking for help because I'm tired of being yelled at. Her phone became disabled, we connected to iTunes, but it doesn't help. I tried a few methods of doing a hard reset, but it doesn't help.

    My mom has an iPhone 6 plus, has not connected it to a computer since she got it, so there's no back-up, and it became disabled because she forgot her passcode.

    Any advice is appreciated.
     
  2. KHOmega Destiny Islands Resident

    Joined:
    Apr 20, 2008
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    You probably found out by now, that you're gonna have to go to an Apple Store to get it reset.