Help Search Forums not working

Discussion in 'Feedback & Assistance' started by Meilin Lee, Jun 21, 2016.

Thread Status:
Not open for further replies.
  1. Meilin Lee RPG (Red Panda Girl)

    Joined:
    Nov 2, 2011
    Gender:
    Male
    3,829
    Don't know if it's just me, but ever since the server change, I noticed that every time I tried to find a certain phrase that I know was used in a role-play I take part in, Search Forums wasn't working properly, and not returning any results at all.
     
  2. Amaury Legendary Hero

    Joined:
    Jan 15, 2007
    Gender:
    Male
    Location:
    Ellensburg, WA
    1,692
    What parameters are you using in your search? Let me see if I can replicate it.
     
  3. Meilin Lee RPG (Red Panda Girl)

    Joined:
    Nov 2, 2011
    Gender:
    Male
    3,829
    Just search for the word "Cassie" throughout the entire forum. The only result from this year was from a post today. However, here's a post from last month that contains the word.
     
  4. Amaury Legendary Hero

    Joined:
    Jan 15, 2007
    Gender:
    Male
    Location:
    Ellensburg, WA
    1,692
    Here is what I get:

    Search.PNG

    The forum is being a little slow today, so perhaps that's playing a role. I also know Denis (@Blaine) was getting errors with the Enhanced Search add-on, an official add-on by XenForo, so perhaps some cache needs to be rebuilt in the ACP. I'm faily sure it's still enabled; otherwise, we would have to try several times as the default XenForo search system can't handle large forums.
     
  5. Meilin Lee RPG (Red Panda Girl)

    Joined:
    Nov 2, 2011
    Gender:
    Male
    3,829
    Yeah, there are definitely more from this year than the two from today.
     
  6. Amaury Legendary Hero

    Joined:
    Jan 15, 2007
    Gender:
    Male
    Location:
    Ellensburg, WA
    1,692
    And now that I think about it, I think the Enhanced Search (or Elasticsearch) add-on is disabled for the time being, so that may also explain it. If you look here, you'll see that the Enhanced Search add-on adds a Relevance option under Order By, selected by default, at least on XenForo, which currently isn't showing here.
     
  7. Blaine Destiny Islands Resident

    Joined:
    Apr 1, 2013
    Gender:
    Male
    42
    52
    The issue should be resolved, please try now and let me know how it goes.
     
  8. Meilin Lee RPG (Red Panda Girl)

    Joined:
    Nov 2, 2011
    Gender:
    Male
    3,829
    Still having issues. For the example I listed above with the word 'Cassie', now the most recent result is from 2012...
     
  9. Meilin Lee RPG (Red Panda Girl)

    Joined:
    Nov 2, 2011
    Gender:
    Male
    3,829
    Just posting to say that I'm not having anymore problems with Search now, as the issue seems to have been fully resolved.
     
  10. Blaine Destiny Islands Resident

    Joined:
    Apr 1, 2013
    Gender:
    Male
    42
    52
    I thought I responded to this I apologize. The fix was changing the ip address of the elastic search to reflect our new server.
     
Thread Status:
Not open for further replies.